Case studies
These cases show where Agentwise is used in practice: connect knowledge, put AI into the workflow, measure what happens, and improve the source material and process over time.
How CANCOM integrated Agentwise with ServiceNow to transform first-level IT support — handling over 42,000 conversations and resolving user queries faster with AI-driven interactions.
42,000+ conversations handled
How Tadano built "Hey TADANO" on Agentwise — a proprietary AI-powered support system that serves as an intelligent companion for crane operators and service technicians worldwide.
Operating instructions at the point of work
How Agentwise functioned as a Phone Support Agent to guide thousands of users through complex Azure MFA setups, alleviating a major bottleneck for the IT service desk.
Voice guidance for complex onboarding
